Welcome to the GP / CMHT & Other Referrers page of our website.  This section is for those who may wish to refer a patient or client to FCS Talking Therapies for counselling.  FCS Talking Therapies is a fully accredited BACP counselling service. Our counsellors are either fully accredited or are working towards accreditation. 

We offer a comprehensive high quality counselling service to all those living within Faversham, Swale CCG area, Canterbury and Coastal CCG area, including, Herne Bay, Whitstable and Canterbury.

We aim to see clients within 28 days from registration.  We also offer a patient centred service, we try to offer days and times that suit the client. If a patient is referred by a GP we will inform you of your patient’s discharge from our service.

Please be aware of the following criteria for all referrals:  
IAPT SERVICES ELIGIBILITY CRITERIA: 

  • The service will be available to people experiencing mental distress in relation to common mental health conditions such as anxiety and depression.

  • We are unable to work with individuals under CMHT services unless formally discharged.

  • Those presenting mental health difficulties within clusters 1 – 4.

  • The individual is registered with Swale or Canterbury & Coastal CCG GP practice.

  • Swale patients must be 18 years or older.

  • Canterbury & Coastal patients must be 17 years or older.

  • Active service personnel within the area.

  • Individuals must meet ‘caseness’.

  • Individuals must be able to attend appointments regularly.

  • Individuals must be suitable for short term IAPT services.


In line with strict guidance from our CCG, we work to the following exclusion criteria:

 Eligibility Criteria for KMPT/ CMHT  Services (Non IAPT):
Individuals will have multiple, complex needs, e.g.:

  • A clinically diagnosable mental health problem

  • History of violence or persistent offending

  • Significant risk of persistent self-harm or neglect

  • Poor response to previous treatment

  • Dual diagnosis of serious mental illness and substance misuse or learning disability or neurodevelopmental disorder.

  • Detention under Mental Health Act (1983) on at least one occasion in the past 2 years

  • Mental health problems exacerbated by personality disorder

  • Persons identified as high risk (e.g. suicidal intent, severe self-injurious behaviour, psychotic symptomatology)

 In situations where the patient does not meet IAPT eligibility requirements we strongly recommend a referral to SPoA.